@article{TOIT,
	author={Gregory W. Bond,Eric Cheung,K. Hal Purdy,Pamela Zave,J. Christopher Ramming},
	journal={ACM Transactions on Internet Technology},
	month={February},
	number=1,
	pages={83-123},
	title={An open architecture for next-generation telecommunication services},
	volume=4,
	year=2004,
}