people

Narendra K. Gupta

Gupta, Narendra K.
180 Park Ave - Building 103
Florham Park, NJ


Technical Documents

Extracting phrases describing problems with products and services from twitter messages
Narendra Gupta
Conference on Intelligent Text Processing and Computational Linguistics CICling 2013,  2013.  [PDF]  [BIB]

EMOTION DETECTION IN EMAIL CUSTOMER CARE
Narendra Gupta, Mazin Gilbert, Giuseppe Di
Computational Intelligence, An international Journal,  2012.  [PDF]  [BIB]

Wiley-Blackwell Copyright

Extracting descriptions of problems with product and service from twitter data
Narendra Gupta
Proceedings of the 3rd Workshop on Social Web Search and Mining (SWSM2011) in conjunction with SIGIR 2011,  The 3rd Workshop on Social Web Search and Mining (SWSM2011) in conjunction with SIGIR 2011, July 24&,  2011.  [PDF]  [BIB]

Patents

Method Of Handling Frequently Asked Questions In A Natural Language Dialog Service, February 4, 2014
System And Method Of Spoken Language Understanding In Human Computer Dialogs, December 17, 2013
Providing Called Number Characteristics To Click-To-Dial Customers, August 6, 2013
Methods And Systems For Natural Language Understanding Using Human Knowledge And Collected Data, April 30, 2013
System And Method For Training A Critical E-mail Classifier Using A Plurality Of Base Classifiers And N-Grams, June 5, 2012
System And Method Of Spoken Language Understanding In Human Computer Dialogs, May 29, 2012
System And Method Of Generating Responses To Text-Based Messages, December 20, 2011
Systems, Methods And Programs For Evaluating Audio Messages, November 1, 2011
Automated Call Router For Business Directory Using The World Wide Web, July 26, 2011
Automatic Learning For Mapping Spoken/Text Descriptions Of Products Onto Available Products, May 3, 2011
Voice-Enabled Dialog System, January 11, 2011
System And Method Of Exploiting Human-Human Data For Spoken Language Understanding Systems, December 14, 2010
Providing Called Number Characteristics To Click To Dial Customers, June 29, 2010
Method Of Generation A Labeling Guide For Spoken Dialog Services, June 1, 2010
System and method of spoken language understanding in a spoken dialog service, November 11, 2008
Method of generating a labeling guide for spoken dialog services, April 29, 2008
Spoken language understanding that incorporates prior knowledge into boosting, February 5, 2008
Method for building a natural language understanding model for a spoken dialog system, November 13, 2007
System for handling frequently asked questions in a natural language dialog service, March 27, 2007
Spoken language understanding that incorporates prior knowledge into boosting, December 19, 2006
Voice-operated interface for DTMF-controlled systems, March 15, 2005